Wusage 8.0 ManualConfiguring the Program in ISP ModeThe Account Administration PageWhen you start the program in ISP mode, the first page you see is the Account Administration Page. Let's examine each of the options, one at a time, beginning with the buttons you will use first:The Log File Location Settings button is used to specify whether all of the web servers you will be analyzing share common log files, using a server name field on each line to distinguish them as described in the Server Configuration Tips section of the manual, or whether each web server has a separate log file location which must be individually specified when the account for that server is created. When you click the Log File Location Settings button, you will first be prompted to choose either shared log files or separate log files for each server. Select either Yes or No, then click the Next Step button. If you chose No, the next page will invite you to clicked the Finished button to return to the account administration settings page. If you chose Yes, you will next be prompted to indicate whether your log file entries are in ascending chronological order within each individual log file. This is very important: certain web servers, most notably Netscape Enterprise Server, routinely produce log files in which entries are not in chronological order. In these cases, Wusage will need to sort the log files for you. Select this option if necessary, and then click on the Next Step button. Note: Apache and Microsoft IIS web servers usually do not require that this option be selected. If you selected shared log files in step one, you will now be invited to locate your shared log files. Click Browse Log Files to begin. For complete instructions, please read the section of the manual before proceeding.
Most web server administrators, especially ISPs, eventually want to see their log files compressed, renamed, and ultimately deleted after a certain amount of time. Wusage provides a powerful log rotation mechanism which accomplishes this goal. To begin changing your log rotation settings, click on the Log Rotation Settings button. The next page will invite you to decide whether log rotation should or should not be performed. Make your selection and click the Next Step button. If you chose not to rotate your logs, you will be returned immediately to the Account Administration Page. If you did choose to rotate your logs, you will now be asked to indicate how many days' worth of log data should be kept in compressed form. Log data older than this number of days will be automatically deleted. Alternatively, you can choose to keep log data in compressed form forever. If you choose to keep log data forever, it will of course continue to accumulate and take up disk space. If you choose to remove it after a certain number of days, it will not be possible to re-generate reports with a different configuration for a period of time that has already been removed from the log files. Make your choice with care, and then click on the Next Step button to return to the Account Administration Page.
Of course, no one wants to manually update the reports for a hundred ISP clients! Wusage takes care of this task for you. Click on Schedule Updates to begin the process. The next page will ask you to select daily, weekly, or monthly updates. ISPs will almost always prefer daily updates, even if reports are not produced for single days, because customers appreciate the ability to see how the week's statistics are progressing before it is over.
On the next page, select an hour of the day when your updates should
take place. If you are not relying on Wusage to update your logs,
take care to choose a time which allows Wusage to see all of the available
log data before any external log rotation mechanism interferes.
Since this is difficult to do, we recommend either using the built-in log
rotation features, described above, or scheduling your reports
manually using another mechanism such as Unix Click on the OK button to return to the account administration page.
Most ISPs are concerned about the potential memory, disk, and CPU impact of each program installed on the system. Many ISPs also wish to restrict the set of options available to their clients within Wusage to a greater degree than that Wusage provides by default. Wusage provides a simple way to limit the size and number of the reports produced by the program, and to deny access to certain buttons. Click the Overall Limits button. First, take note of the checkboxes which allow the administrator to refuse access to the Regenerate Completely, Update for Time Period, and Edit Configuration buttons. If you are using shared log files and/or log file rotation, you will probably want to deny access to Regenerate Completely and Update for Time period. Users often fail to realize that these buttons can cause loss of reports if there is not enough old log information kept in the log archive (that is, if it goes back only 30 days, by your decision). The Edit Configuration button, however, is extremely useful to clients, and many ISPs choose to keep it available. The options below will help you to restrict the possible effects of this button to a safe range of possibilities. Below these checkboxes, read on to see a simple table of rules which determine how complex reports can be. First of all, you may want to disable quarterly, annual and summary reports by clearing those checkboxes. This will significantly reduce the amount of virtual memory required by Wusage. You may also wish to disable daily reports to reduce disk usage. Second, review the limitations set on the number of reports that can be stored on disk, and the number of time periods of historical data that can be kept for "quick queries." To avoid "quota-busting" amounts of disk usage, set the keepdailyreports option conservatively. Be aware that this will cause reports to eventually be deleted. You can feel free to set the number of quick-query databases kept as low as you wish, as this feature is not considered critical by most users. The "documents by directory" report, while quite valuable, can be very large on sites with a substantial number of documents. Limit the depth of this report to limit users to grand totals for subdirectories below a certain point. The "referrers by document" report is also valuable, but quite sizeable; it lists each of the external web pages that brought users to each page on the site analyzed. Turning off this report here will still allow users to generate an overall ranking of referring pages, referring sites and search keywords. The size of the other reports produced by Wusage is kept in check by the last option. To ensure that reports display no more than the top 20 items, regardless of what users may attempt to set in the configuration editor, just set a limit of 20 here. When you are pleased with your restrictions, click the OK button to return to the account administration page.
Now that you have made the most important general settings that apply to all accounts, you are ready to begin creating accounts for individual web server administrators. This process is straightforward. To create the first account, click on the Add Account button. The first page will prompt you to select a username and password for the new account. Since Wusage accounts are separate from Unix and/or Windows NT accounts, any accidental sharing of this password will not grant access to any resources outside of Wusage itself. However, we still recommend that you assign a reasonably hard-to-guess password. Be sure to make a note of the username and password so that you can provide it to the web server administrator in question! They will need this information to log into the program when accessing their reports or editing their configuration settings. For more information regarding how to install the program for remote access by individual clients, see Remote Access For One or Many Users . Step One: Locating Log FilesIf you selected shared log files for all accounts, you will not be asked to locate log files for each account. You can skip ahead to the next step, which will appear for you as "Step One." The next page you see will contain the following prompt: Click on the Browse Log Files button to begin locating your log files. For complete instructions, please read the section of the manual before proceeding. Step Two: Specifying your Virtual Server Name (Domain Name)After you locate your log files, you will be asked to enter the name of your web site. The prompt will look like this:Enter the name of your web site in the blank provided. DO NOT enter http:// or a trailing /. Just enter the name of the web site you will analyze, such as www.mydomain.com or www.myschool.edu. Now click on the Next Step! button to proceed to the next configuration step. Step Three: Deciding How Many Reports to Produce You will need to make one more decision before you can begin to produce reports.Wusage can produce daily, weekly, monthly, quarterly, annual and summary reports. Of course, this requires memory and disk space. Web sites which produce more than 5 megabytes of log data per day should turn off the summary and annual reports. Web sites which produce close to 1 gigabyte of log data per day may need to turn off everything except for daily reports. Fortunately, historical information is still available; there are day-to-day charts which can be easily accessed from the "executive summary" for any particular day. You will see a configuration page like this:
By default, all of the reporting frequencies are turned on. Decide which reports to turn off, if any, turn them off by clicking on the checkboxes, and click the Next Step! button. Completing the ProcessWhen you have correctly completed all five steps, you will see the following message:You have completed the account creation process for your first account. Click on the Continue button to return to the Account Administration Page.
Creating accounts can be tedious, especially if you wish to make certain settings in the configuration editor for each account. Fortunately, it is possible to "copy" an account, creating a new account with the same settings. When you click on the Copy Account button, you will be asked for a username, password, and virtual web server name for the new account. You will also be asked for a log file location if you are not using shared log files. That's it! Everything else is copied from the original account. This makes it straightforward to create a "standard" configuration and then copy that configuration for each new virtual web site customer.
Of course, from time to time you will need to delete an account. Use the Remove Account button to do so. You will be given an opportunity to select the account you wish to remove from a list of all accounts.
For various reasons you will often wish to directly edit the configuration settings associated with an account. It is also often necessary to assign a new password or change the name of an account. You can accomplish all of these things via the Edit Account button. On the page that follows, click on the Open This Account button if you wish to work with the account, which includes editing configuration settings and updating statistics manually. Or, if you simply wish to change the username or password, update those fields and click the OK button to return to the Account Administration Page.
The "administrative account" is the account you are using right now as you work with the Account Administration Page. Like all other accounts, this account can be accessed remotely; if you are using the Unix version of the product, you are already doing so. See Remote Access for One Or Many Users for more information about making the program available for remote access. From time to time, you may wish to change the administrative username and password; you can do this by clicking on the Edit ADMINISTRATIVE Account button and filling out the fields on the page that follows.
This final button is used to turn off the program. When you are through working with Wusage, you can use this button to exit the program entirely. Windows and Macintosh users will prefer to leave the program running at all times so that scheduled updats can take place. Just minimize or collapse the Wusage application window instead. Please note: if you are accessing the program remotely, it will automatically shut off after 20 minutes of inactivity. Moving OnOnce you have finished creating your first account, you are ready to move on to Working With Wusage: Generating Statistics . To follow along with the instructions in that section of the manual, you will first need to use the Edit Account button, select your first account, and click the Open This Account button to access the Control Page for that account.
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Next: Configuring the Program in Advanced Mode Table of Contents Topical Configuration Editor Reference Alphabetical Configuration Editor Reference Alphabetical Configuration File Reference Glossary of Frequently Used Terms
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